TRUE TC400 Treadmill
The 400 treadmill provides your commercial facility with reliable performance and a high-quality experience with features like HRC Heart Rate Control® and TRUE’S low-impact Soft System®. In addition, the C400 is the ideal choice for rehabilitation use at health and medical facilities with a low speed of only .2 mph. A variety of console options provide the technology, features, and asset management needed for your facility.
- Minimum Speed: 0.2 MPH (0.3 KPH)
- Optional Medical Handrails
- HRC Cruise Control® and Soft System® Deck
- Multiple Console Options Available
- Power Source: 120V/20A Dedicated (NEMA 5-20R Receptacle) 230V/15A Option Available
- Drive Motor: TRUE 4HP Max Drive AC Motor
- Incline Motor: 1,200 lbs of thrust
- Speed Sensor: Optical
- Deck: 1"/ 2.54 cm Medium Density Fiberboard
- Reversible Deck: Standard
- Belt: Lubricant Infused Siegling Multi-Ply with PVC Coating
- Rollers: 3"/ 8 cm with Shielded Bearings
- Impact System: True Soft System®
- Lubrication: Silax
- Speed Range: 0.2 to 12.0 MPH / 0.3 to 19 KPH
- Incline/Decline Range: 0% to 15%
- Quick Access: Speed, Incline, Start and Stop on Quick Access Point
- Frame Construction: Robotically Welded Heavy-Gauge Steel
- Handrail Design: Extended Handrails with Rubber, Moisture Resistant Grips
- Contact Heart Rate Monitoring: Yes
- Wireless Heart Rate Monitoring: Polar®
- Asset Management: ECOFIT™
- Safety Clip: Removable
- Extended Handrails: Standard
- Large Straddle Covers: Standard
- User Detection: User Present Detection™
- ETL UL 1647: Yes
- CSA: Yes
- CE: Yes
- EN 957: Yes
- FCC: Yes
- Water Bottle Holder: 2
- Accessory Tray: Yes
- Medical Handrails: Optional
- Footprint: 79" L x 31.5" W x 62" H / 200.6 cm x 80.0 cm x 157.4 cm
- Running Surface: 60" L x 22" W / 152.4 cm x 55.8 cm
- Machine Weight: 349 lbs / 158.3 kg
- Shipping Weight: 424 lbs / 192.3 kg
- Maximum User Weight: 400 lbs / 181.4 kg
- Step-Up Height: 6.5" / 16.5 cm
- Portability: 2 Front Transport Wheels
- Warranty Type: Commercial
- Frame: Lifetime
- Motor: 5 Years
- Parts: 5 Years
- Labor: 2 Years
Our goal is to always get orders in and out as soon as possible! Customer is to receive any and all tracking information, once shipped from manufacturer. Superior Health & Fitness Solutions is not responsible for any damages in transit although we will take necessary actions to resolve matters.
Currently, we just ship within the USA.
Shipping Method:
Orders are usually shipped within 3-7 days. (Monday – Friday) using UPS or FedEx. For Large items we used LTL.
Handling time: 1-2 days (MONDAY - FRIDAY)
Transit time: 3-7 days (MONDAY - FRIDAY)
Our order cut-off time is 11.00PM { ) } every weekend
Shipping rates are:
Shipping cost is based on your order.
Shipping Rate | Condition | Shipping Cost |
Standard Shipping | $0.00–$100.00 | $5.00 |
Standard Shipping | $101.00–$200.00 | $10.00 |
Standard Shipping | $201.00–$300.00 | $15.00 |
Standard Shipping | $301.00–$400.00 | $20.00 |
Standard Shipping | $401.00–$500.00 | $25.00 |
Standard Shipping | $501.00 and up | Free |
The highest rate is applied once to order.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Once your order has been confirmed, it must be changed or cancelled prior to shipment. Otherwise, we must do a return process and the funds will not be refunded until the products have been received back.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered, you will need to contact the carrier to track your shipment. If the problem persists, contact us and we will work to resolve the matter.
Mail:sales@superiorhealthfitness.com
Customer Support 24/7
Phone: +1 334-804-4423
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Expert Service
Our team of industry professionals are here to provide you with expert knowledge and customer service.

Professional Installation
Our certified technicians provide expert service & installations.

Flexible Payment Options
We have flexible payment options for all purchases, both small and large.
FAQs
How can customers return your products?
- By mail
How will customers get the return label?
- For defective products: Download/print
- For customer remorse: Customer responsibility
What is the restocking fee?
- 25% restocking fee
The product conditions that we allow for returns:
- New
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